What the client needs |
|
Measurable Starting Point |
Realistic Ideas and Vision |
Options and Comparatives |
Delivery, Legal & Supplier Expertise |
Measurements and Refinements |
Areas of Focus |
|
* Business Requirements
* Asset audit
* Baseline Financials
* Baseline Key metrics
* Executive Strategy
* Service Benchmark
* Risk Review
* Regulatory Review
* Security Review
* Process Assessment
* Organisation state
|
* New Business Direction
* Customer impact
* Service Design
* Technology Strategy
* Req'ments mapping
* Organisation Design
* Techno Innovation
* Business Innovation
* Performance
* Vision qualification
|
* In-house v Outsource
* Supplier Offerings
* Cost v Quality Profile
* Geography
* Languages
* Order/Sequence
* Infrastructure
* Existing Relationships
* Exit costs and impact
* Business Risk Profile
* Comparitive Analysis
* Procurement Strategy
|
* Path to New Vision
* Visual Contracting
* Supplier Negotiation
* Contract Best Practice
* Risk Sharing
* Service Build / Start Up
* Transfer of Capability
* Training
* Recruitment
* Legal and TUPE
* SLA Measurement
|
* Post Transition Support
* Performance Review
* Contract Risk Mgmt
* Rationalisation
* Revalidate Goals
* Benefit Realisation
* SLA Reporting
|
What the client gets |
|
Understanding and common baseline |
Innovative new direction and business model |
Strategies to execution and justification of business model |
Execution of change to new model
Managed delivery risk |
Validation and realisation of value and risk
OR
New situation for change |
